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Welcome at the online poker shop who ships to more than 50 countries worldwide!

Privacy Statement of PokerShop.nl

This privacy statement was last amended on May 23rd 2018.

Your privacy is of great importance to PokerShop.nl. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the web shop www.pokershop.nl with information that we learn about you.

If you have any questions, or want to know exactly what we keep track of you, please contact www.pokershop.nl/contact.

Handling your order

We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.

For this purpose, we use your gender, payment details, phone number, invoice address, email address, name and address details, ip address and birth date. We need this data because of our agreement with you. We store this information for two years after your order has been completed and seven years thereafter (the legal retention period).

Providing to Third Parties

We collaborate with other organizations, that may receive your personal data.

To handle your order, we work together with:
- Our payment services provider Multisafepay
- Our postal company PostNL and DHL

Statistics and profiling

We keep statistics on the use of our web shop. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will of course respect your privacy at all times. If you do not want us to do these statistics, please let us know.

For this purpose, we use your name and address details, phone number, invoice address, payment details, gender, email address and birth date.We need this data because of our agreement with you. We store this information for one year.

Providing to Third Parties

We collaborate with other organizations, that may receive your personal data.

Purchase a paid subscription
You can purchase a paid subscription from our web shop www.pokershop.nl, where we use your personal data to process the payment.

For this we use your invoice address, phone number, payment details, email address, date of birth, name and address, gender and IP address. We need this data because of our agreement with you. We store this information for two years after your order has been completed and seven years thereafter (the legal retention period).

Providing to Third Parties

We collaborate with other organizations, that may receive your personal data.

To handle your order, we work together with:
- Our payment services provider Multisafepay
- Our postal company PostNL and DHL

Contact Form and Newsletter
You can use our contact form to ask or questions or make any request.

For this purpose, we use your email address and comment, phone number and name and address details. We need this data because of our agreement with you. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

We have a newsletter to inform those interested of our products and/or services. Each newsletter contains a link with which to unsubscribe from our newsletter. You can also use your account to do this.
Your e-mail address is added to the list of subscribers, only with your permission. We store this information for three months after you cancelled your subscription.

Providing to Third Parties

We collaborate with other organizations, that may receive your personal data.

Of these parties, MailChimp is established outside the EU.

Registration

Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.

For this purpose, we use your gender, payment details, ip address, name and address details, email address, phone number, invoice address and birth date.We need this data because of our agreement with you. We store this information for six months after you closed your account.

We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.

Providing to Third Parties

We collaborate with other organizations, that may receive your personal data.

Promotion

Other than the advertisements on the website, we can inform you about new products or services.

We do this:
- by mail
- by e-mail
- via social media
- by WhatsApp
- per phone

You can object at all times against this promotional communication. Every letter contains instructions on how to do this. Also, every e-mail contains a cancellation link. On social media, you can block us or use the cancellation option. You can also inform us when we call you. You can also inform us through your account.

Location data

If necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand.

This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google Maps or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.

Publication

We will not publish your customer data.

Advertisements

Our web shop www.pokershop.nl shows advertisements. We do not publish these ourselves, but we collaborate with advertising companies. These companies keep track of what you like, and use that information to only show or make nice or interesting advertisement or offers in the future.

Providing Data to Third Parties

Except for the parties mentioned above, we do not under any circumstance provide your personal data to other companies or organizations, unless we are required so by law (for example, when the police demands access to personal data in case of a suspected crime).

Our website www.pokershop.nl features social media buttons. These buttons are used by the providers of these services to collect your personal data.

Statistics

We keep statistics on the use of our web shop.

Cookies

Our web shop www.pokershop.nl makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. We can also use them to see whether you are visiting us again.

You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.

Google Analytics

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We do allow Google to use information obtained by Analytics for other Google services, and we don’t anonymize the IP-addresses.

Security

We take security measures to reduce misuse of and unauthorized access to personal data. We take the following measures in particular:

- Access to personal data requires the use of a user name and password.
- We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data.

Changes to this Privacy Statement

We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.

Inspection and Modification of your Data

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following right:
- Being informed on which personal data we have and what we are using it for;
- Inspection of the personal data that we keep from you;
- Having incorrect data corrected;
- Request to delete outdated personal data;
- Revoke your consent;
- Object to certain uses.

Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.

Complaints

If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority. For The Netherlands, this is the Dutch Data Protection Authority.

Contact details

Casino4Events d.b.a. PokerShop.nl

Provincialeweg 57

5503 HB VELDHOVEN
THE NETHERLANDS
help@pokershop.nl
+31 40 230 1256